Returns & Exchange
Before you return an Maya Sanghavi Jewels product, please take a moment to understand how our products are made. Most of our products are handcrafted by traditional craft persons in Mumbai, resulting in each product being unique and slightly different from the other. The stones therefore may vary slightly. All our products go through quality control before shipping.
Returns & Exchanges will ONLY be accepted if your order is damaged in transit or you have received the incorrect product. In case your order is damaged in transit or you have received the wrong product you may return them in exactly the way in which they were received (unworn, with original packaging).
Refunds will be done in the following case:
1. Genuine quality issues.
2. Packages lost in transit (Non delivery of the parcel needs to be reported within 15 days from the date of the order).
3. In case Tribe Amrapali discovers that a wrong item has been shipped to you.